We work in the following areas of the North East of England:

Postcodes for Newcastle: NE1,2,3,4,5,6,7,13,15

Postcodes for North Tyneside: NE7,12,13,25,26,27,28,29,30
Will I have to do anything?
If you are having cavity wall insulation installed, you are advised to take pictures of the walls that are having the insulation installed as there will be a slight vibration.  Lofts have to be clear and ready for installers to work in. Other than that everything else is done for you.

How long will it take?
Cavity wall insulation normally takes 2-3 hours and loft insulation usually takes around an hour, depending on the size of your property.

How much will I have to pay if I don't qualify for free?
Most householders only have to pay £99 for each type of insulation. If you have suffered from any of the following health problems, you may only have to pay £49: stroke, heart problems, respiratory problems, mobility problems, hospital admission (in last three months) or diabetes.

Do I have to have a survey?
Yes, a full property assessment will be carried out to determine if your property is suitable. This will also determine what grant you are entitled to. If you live in Newcastle, you have to have 60mm or less to qualify for a 100% grant and if you live in North Tyneside, you have to have less than 100mm or less to qualify for a 100% grant. The survey will confirm this information.

I don't live in any of the areas you have listed, what should I do?
Please visit our sister site for all other areas; Insulation Grants.

I am over 60 but don't receive any benefits do I qualify?
Yes, if you live in North Tyneside. If you live in Newcastle, you will qualify for a partial grant, which means you should only pay £99 per each type of insulation installed.

My Mother lives with me and is over 70 but I own the property do I qualify?
As long as there is someone living in the property over the age of 70, you should still qualify.

Will I have to be there when they come to survey/install?
Yes, the main occupier of the property will have to be at the survey and the install as there is paperwork to be signed.

Do I have to pay for the work then claim the grant?
No, if you qualify for a 100% grant, you don't have to pay anything. The installers will claim the grant on your behalf.

I have 75mm of insulation in my loft and receive a benefit, do I qualify?
If you live in North Tyneside, yes. If you live in Newcastle, you will only qualify for a partial grant as you have to have less than 60mm of existing insulation.

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