PRIVACY POLICY

About This Service
This is a free service provided by EnergyLink Ltd. If you have any queries, please contact EnergyLink directly on 0800 4588 566 or complete our contact form.

Company Details:
Registered in England No. 6308603
VAT Registration No. 915 3364 32
Data Protection Registration No. Z1642958
Consumer Credit Licence No. 637043/1

EnergyLink Ltd. are committed to protecting your privacy. All information will be collected lawfully and in accordance with the Data Protection Act 1998. We are registered with the Information Commissioner's Office as a data controller (registration number Z1642958). We collect information about you for one of the following reasons:

  • To put you in touch with approved installers who can assess the suitability of your property for Energy Efficient products, provide quotations and assist with grants or other incentives where available.
  • To put you in touch with approved partner companies who can arrange price comparisons for Energy Efficient services.

EnergyLink Ltd. will only contact you in the future to update you on the progress of your enquiry and to check that our service was satisfactory. We will not pass or sell your details to third party organisations that are not part of the advertised service you have requested.

The types of personal information we will collect about you may include:

  • Name
  • Address
  • Telephone number(s)
  • Email address
  • Date of birth

EnergyLink Ltd. will never collect sensitive information about you without your explicit consent. We do not store credit card details or any other personal financial information.

The information EnergyLink Ltd. holds will be accurate and up to date and will only be held for as long as is necessary to process your enquiry and ensure you are satisfied with our service. You can check the information we hold about you by contacting us. If you find any inaccuracies we will delete or correct it promptly.

Any personal information will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

EnergyLink Ltd. may use technology to track the patterns of behaviour of visitors to our web sites. This can include using a "cookie" stored on your computer. These cookies are not harmful. They merely help us to improve your experience of visiting our web sites. You can usually modify your Internet browser to prevent this from happening. The information collected in this way can be used to identify you unless you modify your browser settings.

This does not affect your statutory rights as a consumer.

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